My Career Journey

Software Quality Assurance Manager at Wolters Kluwer — evolving from hands-on QA into AI-driven quality leadership, automation strategy, and system-level impact.

Current Role: Software Quality Assurance Manager

Wolters Kluwer

I recently moved into a Software Quality Assurance Manager role at Wolters Kluwer, where I focus on scaling quality engineering practices across teams and connecting automation, AI testing, and delivery strategy.

Leadership Scope

  • Lead QA planning and execution across products, with clear quality gates that support faster, safer releases.
  • Guide automation direction and framework standards so teams can build reliable, maintainable QA automation.
  • Integrate AI in QA workflows where it adds measurable value, including evaluation patterns for LLM-enabled features.
  • Partner with engineering and product leadership on risk-based testing, system-level quality strategy, and delivery confidence.

Previous Role: Senior Software Quality Engineer

Vizient Inc.

At Vizient, I grew from hands-on execution into broader technical influence by leading automation architecture, AI evaluation initiatives, and cross-team quality improvements.

  • AI Evaluation in Practice: Helped shape response evaluation workflows for AI-enabled products, balancing correctness, reliability, and real-world usefulness.
  • Automation Foundations: Built and scaled Cypress/Python automation frameworks that improved regression coverage and reduced manual QA effort.
  • System-Level Quality: Led testing strategy across APIs, micro-frontend experiences, and CI/CD pipelines to improve release predictability.
  • Leadership Progression: Mentored peers and collaborated across engineering, product, and stakeholders, which set the foundation for my transition into QA management.

Professional Growth

I started my career focused on hands-on QA execution and test design, then moved deeper into automation and AI-driven quality engineering. Over time, that work expanded into system-level thinking, cross-team alignment, and strategy.

Moving into a QA management role is a natural next step in that path. I still care deeply about technical depth, but now I apply it to helping teams scale quality practices, improve delivery confidence, and make better decisions earlier in the lifecycle.

Career progression from QA execution to QA leadership